Automate and optimise your entire service process with Relyon Service Management software.
From planning to the administrative procedures in the field.
An efficient and flexible service process
Automate and optimise your entire service process with Relyon Service Management software. From planning to the administrative procedures in the field.
Planning optimisation
Automatically determine the most efficient planning of your service technicians, saving a lot on travel time and mileage with built-in route optimisation.
Digital work orders
Work orders, inspection reports and other checklists: your service technicians handle all documents digitally with the Relyon Mobile app for Android and iOS.
Installed base management
Direct insight into installation data, service history and maintenance contracts. Not only at the office, but also on site.
Up-to-date stock levels
Depend on current stock information: inventory levels are updated constantly due to the digital registration of used materials.
Integrate with finance software
Relyon Service Management can exchange data with other software, such as your accounting software; no more manual transfer of data.
Complete solution
Your entire service process in one solution: registration of service calls, contract management, planning, digital work orders, reports and everything in between.
Planning optimisation
Automatically determine the most efficient planning of your service technicians, saving a lot on travel time and mileage with built-in route optimisation.
Digital work orders
Work orders, inspection reports and other checklists: your service technicians handle all documents digitally with the Relyon Mobile app for Android and iOS.
Installed base management
Direct insight into installation data, service history and maintenance contracts. Not only at the office, but also on site.
Up-to-date stock levels
Depend on current stock information: inventory levels are updated constantly due to the digital registration of used materials.
Integrated with financial software
Relyon Service Management can exchange data with other software, such as your accounting software; no more manual transfer of data.
Complete solution
Your entire service process in one solution: registration of service calls, contract management, planning, digital work orders, reports and everything in between.
Planning optimisation
Automatically determine the most efficient planning of your service technicians, saving a lot on travel time and mileage with built-in route optimisation.
Digital work orders
Work orders, inspection reports and other checklists: your service technicians handle all documents digitally with the Relyon Mobile app for Android and iOS.
Installed base management
Direct insight into installation data, service history and maintenance contracts. Not only at the office, but also on site.
Up-to-date stock levels
Depend on current stock information: inventory levels are updated constantly due to the digital registration of used materials.
Integrated with financial software
Relyon Service Management can exchange data with other software, such as your accounting software; no more manual transfer of data.
Complete solution
Your entire service process in one solution: registration of service calls, contract management, planning, digital work orders, reports and everything in between.
What our customers say
Relyon Service Management software
Efficient planning of your service technicians
The Relyon digital planboard enables you to determine the most efficient schedule for your service staff. The planning overview is updated in real-time and provides insight into outstanding work orders and the current locations and activities of field technicians.
Planning based on SLAs, territories and priorities
Savings in travel time and mileage
Faster processing of more jobs
Increase in customer satisfaction
Digital work orders with the app for Android and iOS
The Relyon Mobile app for smartphone and tablet fully digitises the processing of work orders, thereby eliminating all paperwork. Technicians in the field can access all relevant customer data, such as installed base and service history, on site. Once the customer has electronically signed the work order, it is available at the office and ready for invoicing.
Digital inspection reports and checklists
Registration of hours worked and used materials
Attached documents and plans
Offline capabilities
Insight and control from the Service Center
The Service Center is the cockpit from where you manage your service process. It stores data about customers, maintenance contracts, installed base and service history. You can instantly view the status of pending work orders and the completed work orders that are ready for invoicing.
Work order data from the field is directly available at the central office; constant updating of inventory levels and service history
Interface with financial software
Short lead time from order to invoicing
Customers
Since Bandenservice Zuid-West started working with Relyon and AFAS software, things have calmed down within the company. Due to the high degree of automation, the tyre specialist can now switch more quickly; the customers are more satisfied than ever.
Nestlé Professional was introduced to the Relyon service management software by its dealers, and was quickly convinced of its many benefits. Today, Nestlé’s service process runs much more efficient and the management information is invaluable.
It has taken away a lot of stress, for ourselves as well as for the customers. For the customer it is clear now: a deal is a deal. That’s a promise we can keep every time.
Piet van der Veer, Bandenservice Zuid-West
I have rarely seen a system that is this easy to use. Even foreign affiliates of Nestlé now visit us to see how we do things over here.
René Akerboom, Nestlé Professional
Since Bandenservice Zuid-West started working with Relyon and AFAS software, things have calmed down within the company. Due to the high degree of automation, the tyre specialist can now switch more quickly; the customers are more satisfied than ever.
It has taken away a lot of stress, for ourselves as well as for the customers. For the customer it is clear now: a deal is a deal. That’s a promise we can keep every time.
Piet van der Veer, Bandenservice Zuid-West
Nestlé Professional was introduced to the Relyon Service Management software by its dealers, and was quickly convinced of its many benefits. Today, Nestlé’s service process runs much more efficient and the management information is invaluable.
I have rarely seen a system that is this easy to use. Even foreign affiliates of Nestlé now visit us to see how we do things over here.
René Akerboom, Nestlé Professional
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