Relyon Service Management software

Efficient service delivery and happy customers

 

Relyon Service Management is a software solution that is uniquely designed for field service organisations. It ensures the best service for your customers, while at the same time providing high levels of productivity and efficiency. Choosing Relyon Service Management brings your entire service process into one system: service call registration, contract management, planning, digital work orders, reporting and everything in between.

Benefits

Savings in travel time and mileage due to planning optimisation

Digitising work orders and other documents, such as test reports and inspection checklists

Current stock information by continuously updated used materials

Instant access to all installed base data and service history, both in the office and on site

Improved customer satisfaction

No more duplication of work and work orders are always legible

Shorter lead time from order to invoicing

Increased field productivity because of traceable location and activities of service engineers

Structured and reliable data, stored centrally

Service Management modules

Relyon Service Management software consists of three fixed components: Planning and Service Center for the office staff, and Mobile for your field service technicians. These elements can be complemented with additional modules, like Reports and Service Portal.

Planning

 

The digital planboard uses built-in route optimisation and is updated in real-time.

 

Service Center

 

The Service Center is the cockpit from where you manage your service process.

 

Mobile

 

The Relyon Mobile app for Android and iOS fully digitises the processing of work orders.

 

Extras

 

Complement the fixed elements of Relyon Service Management with modules like Reports and Service Portal.

 

Cloud

Relyon Service Management runs in the cloud. You can therefore access your data anywhere, anytime without having to worry about updates, backups and hardware investments.

Multilingual

Relyon Service Management software is available in Dutch, English, German and French.

Interfaces

Completely prevent the manual transfer of data by integrating Relyon Service Management with your financial software.

Would you like more information or a demonstration?