Privacy Statement


We respect the privacy of everyone who comes into contact with Relyon Service Management BV (Relyon Service Management). We are happy to ensure that the personal information you provide is treated confidentially. Processing of personal data is done in accordance with the requirements of the General Data Protection Regulation. This privacy statement describes how Relyon Service Management handles personal data.


Purposes and bases of data processing

Your personal data is processed by us for entering into and deepening the relationship with Relyon Service Management. If you sign up for an activity of Relyon Service Management (for example the newsletter or an application for receiving information or a product demonstration) via the website or in another way, your data will be processed in order to be able to provide the requested services. In addition, Relyon Service Management has a justified interest in those who have provided their data in order to receive a service (such as the newsletter, information, a product demonstration or otherwise), to send additional information about Relyon Service Management as long as the person concerned has not indicated that they no longer wish to receive it. If you do not wish to receive certain information or contact (anymore), you can always indicate this and we will stop such processing of your data as soon as possible.


What data is processed

For each service, we ask you to fill in certain information. Fields marked with an * are required. Relyon Service Management requires this information for the execution of the service. For example, a valid e-mail address is required to send the newsletter, and contact details are required to send additional information.


Retention periods

When someone signs up for the newsletter, Relyon Service Management keeps the personal data during the period in which the person has not unsubscribed to the newsletter. In addition, Relyon Service Management will retain the personal data for the period in which it considers this relevant in the context of its services. The aforementioned terms apply unless Relyon Service Management is required by law to keep personal data longer.


Information about the use of the website and cookies

Visit data is recorded on the site. In particular, the IP address of your computer, the time of retrieval and data that the browser of a visitor sends, can be registered and used for statistical analyses of visiting and clicking behaviour on the website in this context. This data is used to optimise the website. To perform analyses, we use Google Analytics. We use the privacy-friendly settings of Google for this. More information can be found in the privacy policy of Google Analytics.


The Relyon Service Management website may also include links to third party websites. Although these websites have been selected with care, Relyon Service Management is not responsible for these third parties and the way in which they handle (personal) data.



You can register for the general newsletter of Relyon Service Management via the website. In this way, we inform interested parties about the organisation Relyon Service Management, its products and related matters. Every newsletter contains a link you can use to unsubscribe. The subscriber list of the newsletter is not provided to third parties.


Provision to third parties

Relyon Service Management does not provide personal data to third parties other than by virtue of the law, at your request or to processors who perform certain tasks on behalf of Relyon Service Management (such as the providers of the mail tool, ERP, hosting and Servicedesk portal). Data processing agreements have been concluded with these parties.


Information requests, access, correction and right of opposition

You can inform us in writing or by e-mail if you no longer wish to be contacted with information about our products. If you would like more information about Relyon Service Management, our privacy policy, or would like to request access, correction or deletion, please contact us at the address below or e-mail address below. You can also go here if you want to file a complaint. Complaints about processing can also be submitted to the national privacy supervisor, the Dutch Data Protection Authority.


Relyon Service Management B.V.
Koperslager 15
2631 RK  Nootdorp
The Netherlands
+31 (0)15 – 310 02 08


Changes to the privacy statement

We reserve the right to amend this privacy statement. Changes will be published on this website. Relyon Service Management therefore advises you to consult this privacy statement regularly so that you are aware of these changes. The current Privacy Statement has been updated on May 24, 2018.